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Data Recovery

If you’re looking for a Company that is experienced in Data Recovery in Namibia, you’ve found them. Our technical expertise makes it possible to offer quality service in this field.

How much does recovery cost?
Cost is determined by our analysis procedure. A quotation will be issued after the analysis. This is free of charge. Analysis tak​es half a day on average, but can take up to a week in extreme cases.

How long will recovery take?
The recovery process usually takes between 1 and 21 days, working days! It may take longer in extreme cases. An estimated time frame will be given after the analysis procedure.

How will I receive my recovered data?
Your recovered data will be restored to a functional external USB drive.
You can choose between providing your own external drive or we can provide you with a new external.

I want to make use of this service, how do I proceed?
Please submit your device at our offices or send it via courier for us to analyse. When using a courier to send us your device please note that you should package your device with protective padding and bubble wrap.It is advisable to use a strong cardboard box to protect the device against impact.

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NVMe Recovery:

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NVMe is the latest and greatest form of flash storage that businesses and consumers are using to store and access data. NVMe-based flash storage is the new protocol, expected to replace SAS and SATA protocols that had themselves replaced the spinning disks found in hard drives. 

SAS and SATA are not able to fully take advantage of the benefits of flash storage. NVMe (Non-Volatile Memory express), was developed so solid state drives could achieve an even higher level of performance. 

While NVMe storage is superior to hard drives, there is no standard in SSD production. If your SSD technology has failed, you need to find a data recovery service that has special experience dealing with flash memory. 

Unlike hard drives, where a data recovery specialist could apply the lessons they learned from one device to another, extracting data from a SSD is a unique, highly intricate process that requires significant expertise. 

Data Recovery Services:

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We specialize in advanced hard drive repair and data recovery services, on all forms of storage devices including external hard drives, USB drives, solid-state drives (SSD's), and memory cards.

Known brands:

Seagate data recovery

Western Digital data recovery

Toshiba data recovery

Samsung data recovery

NVME data recovery

SSD data recovery

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All hard drive cases are handled in our Class 100 cleanroom bench, fitted with a HEPA Laminar flow table. Our advanced recovering equipment enables us to do more than just software-based recovery.
 

Our equipment ensures high success rates with the following:

  • Faulty hard drives with ticking sounds or 'drive not detected' errors

  • Read / Write heads swaps

  • Platter swaps

  • SSD Data Recovering

  • NVME SSD Recovering

  • Firmware base repairs

  • Formatted hard drives & Flash drives

  • Deleted files

  • Outlook PST repair tools

  • RAID Storage Systems

  • Corrupted file systems recovering:

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  • Windows (NTFS & FAT)

  • MAC (HFS)

  • Linux (Ext3 & Ext4)

  • UNIX

  • DOS, Novell NetWare

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    We also offer basic computer forensics support for small businesses.
     

    Important information:

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  • Never open your hard drive at home as microscopic dust particles in the air attach to the platter and can destroy your data.

  • Windows auto repairs stuck in a loop can create more bad sectors. If this happens, switch off your computer.

  • If you drop your drive/laptop do not try mounting the drive. If the mounting keeps failing it can create more internal damage and more file corruption.

  • By the nature of the construction of a hard drive, the health of a damaged drive may deteriorate quickly. It is strongly advised to leave the hard drive or computer switched off until you are ready to book it in for a free inspection and quotation.

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    What Factors Determine the Cost of Recovery?

    Data recovery is costly due to the investment required to set up a cleanroom making it possible to open drives in a clinical environment to protect data. The cost of the equipment and software and continuous updates to new technology makes this a specialist job.

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    There are several factors that data recovery engineers consider when determining cost. The time required to perform the necessary steps to ensure a safe and effective recovery is the main factor. Other determinants include research, parts, and equipment fees. 

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    Cloud Service & Data Backup:

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    We work with you to establish the appropriate cloud size and available resources for your business or personal needs, to help prevent future data loss or hard drive failure. 

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